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Title
Text copied to clipboard!Personal Shopper
Description
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We are looking for a detail-oriented and customer-focused Personal Shopper to assist clients in selecting and purchasing products that best suit their preferences, lifestyle, and budget. As a Personal Shopper, you will provide personalized shopping experiences, whether in fashion, groceries, electronics, or other retail sectors. Your role is to understand the client’s needs, offer expert advice, and ensure a seamless and enjoyable shopping experience.
The ideal candidate is passionate about customer service, has a keen eye for trends and quality, and possesses excellent communication and organizational skills. You will work closely with clients to understand their tastes and requirements, make product recommendations, and handle purchases either in-store or online. You may also be responsible for scheduling appointments, managing returns or exchanges, and maintaining client profiles for future reference.
This role requires a high level of discretion, professionalism, and the ability to multitask in a fast-paced environment. You should be comfortable working independently as well as part of a team, and be able to adapt to different client personalities and preferences. Experience in retail, fashion, or customer service is highly desirable.
Key to success in this role is the ability to build strong relationships with clients, anticipate their needs, and deliver exceptional service that exceeds expectations. If you enjoy helping others, have a flair for style and trends, and thrive in a dynamic setting, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Consult with clients to understand their shopping needs and preferences
- Provide personalized product recommendations
- Assist clients with in-store or online purchases
- Coordinate delivery or pickup of purchased items
- Maintain detailed client profiles and shopping history
- Stay updated on current trends and product availability
- Manage returns, exchanges, and special orders
- Build and maintain strong client relationships
- Meet sales and customer satisfaction targets
- Collaborate with store staff and vendors as needed
Requirements
Text copied to clipboard!- Proven experience in retail, fashion, or customer service
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Ability to work independently and as part of a team
- High level of professionalism and discretion
- Knowledge of current trends and product lines
- Proficiency with digital tools and online shopping platforms
- Flexibility to work evenings, weekends, or holidays
- Attention to detail and a customer-first mindset
- High school diploma or equivalent; additional training is a plus
Potential interview questions
Text copied to clipboard!- What experience do you have in personal shopping or retail?
- How do you handle difficult or indecisive clients?
- Can you describe a time you exceeded a client’s expectations?
- How do you stay informed about current trends and products?
- What strategies do you use to build client loyalty?
- Are you comfortable working with digital tools and online platforms?
- How do you prioritize tasks during busy shopping periods?
- What is your approach to handling returns or complaints?
- How do you ensure a personalized experience for each client?
- Are you available to work flexible hours, including weekends?
